Custom products take around 4–6 weeks to manufacture.

We usually try to dispatch before this time; once shipped, it should reach you within 2 to 5 days.

The second Garment will always cost you less in terms of shipping.

Buying multiple items will save you a lot on shipping.

To know the exact shipping cost, use the shipping estimator on the shopping cart page.

We ship all over the world regularly.

We do not ship to PO/APO addresses at this moment.

DHL

UPS

Global Express

FedEx

Please note that we cannot control the customs duties of your country; tax and duties, if any, have to be paid by customers on orders shipped outside the USA.

For first-time customers, we recommend ordering our Fit Guarantee products, whereby we provide a free remake if required, no questions asked. This way, you also get to create a good measurement profile.

We always recheck the order before dispatching and also enclose a checking report

If our measurements differ from what you submitted, we will replace the garment with a new one absolutely free of charge on return of the old garment for us to check. As these garments are custom made specially for you, we do not provide refunds. This also applies for pre-set sized (ready-size) garments, as they too are custom made once ordered, and the customer has to ship them to our contact address at their own cost.

Suits are easily alterable in most areas; we do leave certain margins for this purpose, and this can be done by any tailor.

Alterations can be necessary to get the perfect fit for you; we give gift certificates to compensate for the alter cost. Once you get the measurements right, you can always keep on re-ordering our quality handcrafted custom suits. The gift certificate can be redeemed at any time for future purchases on our website. You can email Us with the alteration receipt and claim amount required within 30 days of purchase, and we will email the gift certificate accordingly.

We cover up to $75 for alterations. Your alteration reimbursement amount will depend on the garments being altered. The maximum limit for each garment is listed below.

• Suit (2 Pieces and 3 Pieces): Complete $75
• Jackets & Blazers: Separates $50
• Pants $25
• Shirts $10
• Vest $25
• Outerwear $50

It is always advisable to place group orders together so that we can use fabrics from the same batch; fabrics do differ from batch to batch.

We are not responsible if any fabric goes out of stock; we will refund you if any order is placed and we do not have adequate stocks. This applies for single orders.

No claims will be valid if multiple orders are placed for the same fabric and we are not able to fulfill all or any one of them. We will always refund garments if production for the same has not started.